Having party problems? Visit our help center for FAQs and other information. If that doesn’t help, drop us an email at and one of our customer service reps will be in touch. Everyone knows that a good party and celebration is all in the details, so please include any info like SKU numbers, order numbers, etc. to help us quickly get your party & celebration back on track!

If you prefer, you can also give us a call!

Monday through Saturday 9:00am – 6:00pm

Sunday 10:00am – 6:00pm

Waterfront Mall  +254 797 475 475

Gigiri Shopping Centre  +254 739 475 475

Email: or